Dogs must be identified by a microchip that can be read by an Avid, Trovan, Destron or other ISO compatible reader. Microchip must be scanned and recorded at each vet visit.
Your dog must be vaccinated with an inactivated rabies vaccine that was given in an approved country when the dog was at least 90 days old and is valid in accordance with manufacturers directions, at the time of export. Rabies vaccinations with a three (3) year validity are acceptable if given in accordance with manufacturer’s instructions.
Leptospira interrogans, Distemper, Hepatitis, Parvovirus, Parainfluenza and Bordetella bronchiseptica, and CIV (Canine Influenza Virus). To ship a pet to Australia, the pet has to be fully vaccinated more than 14 days before the export.
Wait 3-4 weeks between the rabies vaccination and the blood sample collection for the RNAT test. If the dog has a history of regular rabies vaccinations, it may be possible to collect the blood sample sooner. A result of 0.5 IU/ml or more is acceptable. The RNAT test is valid for 24 months from the date of blood sampling.
An official government veterinarian (not the government approved veterinarian) in the country of export must check the RNAT test laboratory report and rabies vaccination certificate and complete, sign and stamp the RNAT test declaration.
To import a pet to Australia: Once the USDA has endorsed the RNAT Declaration, your pet shipping experts will apply for the import permit. The import permit will be valid for 12 months or until the Rabies Neutralizing Antibody Titer (RNAT) test expires, whichever occurs first.
Your pet shipping agent will apply for the quarantine space for your pet after the import permit has been received.
A government approved veterinarian must treat the dog with a product that kills ticks and fleas on contact at least 21 days before blood collection for Ehrlichia canis antibody testing. Continuous protection from external parasites must be maintained until the time of export and treatments may need to be repeated by the veterinarian in accordance with the manufacturer’s directions. To calculate 21 days after initial external parasite treatment, count the day the treatment is applied as day 0.
A government approved veterinarian must scan and verify the animal’s microchip and collect a blood sample at least 21 days after external parasite treatment starts (Step 10) and within 45 days before export. The sample must be tested for Ehrlichia canis infection by an Indirect Fluorescent Antibody Test (IFAT) for the detection of IgG antibodies. Polymerase chain reaction (PCR) tests or an IFAT for the detection of IgM antibodies are not accepted. The test must produce a negative result at a dilution of 1:40.
If the dog is desexed, it doesn’t need testing for Brucellosis (evidence of desexing may be requested by the competent authority in the exporting country or the department).
If the dog is not desexed, a government-approved veterinarian must scan and verify the animal’s microchip and collect a blood sample to be tested for Brucella Canis using a Rapid Slide Agglutination Test (RSAT), a Tube Agglutination Test (TAT) or an indirect fluorescent antibody test (IFAT) within 45 days before the date of export.
The test must produce a negative result.
A government-approved veterinarian must scan and verify the animal’s microchip and collect a blood sample to be tested for Leishmania Infantum using either an Indirect Fluorescent Antibody Test (IFAT) or an Enzyme-Linked Immunosorbent Assay (ELISA) within 45 days before the date of export. The test must produce a negative result.
Leptospira Interrogans Serovar Canicola testing – This step only applies if the dog has not been vaccinated against Leptospira interrogans serovar Canicola
A government-approved veterinarian must scan and verify the animal’s microchip and collect a blood sample to be tested for Leptospira interrogans serovar Canicola using a Microscopic Agglutination Test (MAT) within 45 days before the date of export.
The test must produce a negative result (less than 50% agglutination) at a serum dilution of 1:100.
To ship pet to Australia: A government-approved veterinarian must treat the dog twice with an internal parasite treatment effective against internal parasites (nematodes and cestodes). The two treatments must be administered at least 14 days apart and within 45 days before export. The second treatment must be given within five (5) days before export.
The dog must be examined by a government approved veterinarian or an official government veterinarian and found to be free from external parasites and clinical signs of infectious or contagious disease within five (5) days before export. An official government veterinarian must complete, sign and stamp all pages of the veterinary health certificate.
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When I moved from California to Texas, I sent my pets, Turbo and Duke, to Texas ahead of me. They stayed at The Pet Porters' beautiful location in Crowley. Jelena gave me updates and was very accommodating when I had to extend their stay. I had enough to worry about with my move, but I didn't have to worry about Duke and Turbo at all. The Pet Porters were excellent.
The team at pet porters could not have been more helpful. My dog moved from Dallas to Sweden in September 2022 and even tho we had a few hiccups with the airline petporters looked after us all. Kept me up to date during my dogs flight, took him in as one of their own during boarding and overall lovely. Recommend 10/10. Thank you!
Aloha, When you have a family of 6 (yes-six!) Aussiedoodles heading to Oahu from Texas, you MUST use the professionals at Pet Porters to navigate Hawaii’s stringent pet transport program! Jen and her team coordinated the entire process with minimal delays and even boarded our clan until airlines opened up for pet travel…… after nine weeks apart (waiting onTiters and temps to drop), we were reunited and the family is whole again! Mahalo Nui Loa and Thanks for the ride- Luna, Dida, Mercedes, Shadow, Leo and Kona
Couldn’t have been happier to have worked with the Jelena from the Pet Porters! Our 11yo pitbull mix made it well to Germany and is enjoying his new home. We highly recommend working with the Pet Porters, saved us a lot of stress!
When my brother decided to move to Australia from Los Angeles one of his biggest concerns was his Bernice, his cat. We looked at many different pet courier services and decided on Pet Porters. We could not be happier with our choice. Jelena was with us at each stage, solving problems, keeping us in the loop and following through on the dozens of details. Now Bernice is here with us after a long process and journey, she has settled in beautifully and Phil is very happy!
We moved cross country and had our dog relocated by Pet Porters. Jelena and Jen were great! Communication was frequent and helpful. Our dog was safe and happy and we loved getting pictures and updates as he road tripped to our new home. Their boarding facility is clean and spacious and we would definitely hire them again for help transporting or boarding our pup!
A truly incredible service for people moving intercontinental and unable to move their pets themselves. Excellent communication the entire way and door-to-door delivery.
Highly recommend! The owners are very trustworthy and caring, and always send cute and funny photos of our 4 fur babies having fun!
We had been dealing with American airlines to transport our two larger dogs to El Salvador from Miami and I had a bad feeling about to situation. With our flight leaving in a week I found The Pet Porters online. I was put in touch with Jen on the Thursday, morning a week before our flight and by the end of the day she had the girls booked on a flight landing two hours after us in El Salvador. I can't thank her and her crew enough. I highly recommend them. Gary and Yvonne, Bonita Springs, FL.
The Pet Porters are amazing! Your pets are in great hands with them! They are professional, kind and knowledgeable. I really appreciated all of the updates and photos along the way and could relax knowing my pets were safe and in very capable hands. Highly recommend!
It’s absolutely wonderful to have a company such as this to help with my relocation Thank you Pet Porters
The best friend your loved pet(s) will ever have. I've been using The Pet Porters to take care of my fur babies for about 4 years and would never use anyone else!!! The Pet Porters is the real deal - if I could give 100 stars, I would.
Jelena was outstanding! She is warm, friendly, funny and very knowledgeable about dogs. She transported our dog Miles from LA to Chicago, which took four days. She sent the most incredible photos of Miles at different sites across the country and kept in touch with us via text every few hours. We felt so comfortable with her taking care of Miles and we would absolutely recommend her. He had the best time! In fact, she is taking Miles on his next trip in a few months.
Pet Porters moved my pet from Texas to Colombia and they were able to make the process simple and a nice experience for my dog. They took care of all the paperwork necessary and kept me informed during the whole process. Their local agents were also awesome, and we're able to accommodate to all my needs. I will definitely repeat with them if I have the need in the future. Thanks
We had a wonderful experience with Jelena and her team. I would highly recommend them to anyone making a complicated international move. They took care of every detail competently and quickly and were very reassuring throughout the entire process (we were completely stressed about the whole thing, and we really appreciated their calm and level-headed advice and quick responses to emails and messages). Thanks Jelena and team, we appreciate you very much!
The pet porters went out of there way to make our move easy. .... my pups are very important and they were lucky to have the pet porters help the fly and travel safely to Germany. I would recommend the pet porters to anyone in a second. Thanks pet porters more than you know!!!
Our dogs were absolutely spoiled by this cross country transport. We received multiple texts a day with updates and pictures from various sites and play time. Our dogs saw Graceland, an Air & Space museum, and the Grand Canyon! The 2,700 mile trip was safe and fun. It also helps that the price was 20% less than the bigger company our relocation service directed us to.
Helped us get our 75 pound staffy mix from Houston, Texas to Milan, Italy. Was very involved with the process and felt comfortable shipping him here! I would plan for the final quote being more than the initial just based on different circumstances that can happen.
If you need help moving your dog, I highly recommend The Pet Porters. We recently moved internationally and needed to get our two large dogs overseas. Jelena took care of all the details and made the trip as smooth as possible. Neither of my dogs had ever traveled like this before and they were treated like royalty. Through out the trip, i received photo updates about how they were doing and constantly knew were they were. Moving is stressful on it's own, add in moving dogs and I was overwhelmed. The Pet Porters took away all that stress and made it feel effortless. I highly recommend them!
Jelena was incredibly helpful and very responsive throughout the entire process. Our vet almost messed up in the end but Jelena sorted it all out.
Such a great crew of ladies! So grateful their business exists or else I wouldn’t not have been able to get my Bella. Great communication while traveling…. Even before and after! Renee truly took care of Bella as if she were her own. 110% satisfied with the pet porters and highly recommend them!!! Professional ladies who know what they are doing, and have a huge heart!
Can’t recommend highly enough. Our puppy was transported from New Mexico to Boston and back. We got lots of picture updates and our (very nervous) dog was obviously happy and relaxed on arrival both times. Kim was awesome. Highly recommended.
Super service from the Pet Porters. Our dog Zala's journey from the USA to the UK (via Amsterdam!) was smooth from start to finish! Can't recommend them highly enough!!
Jelena and her team were professional, knowledgeable and quick to respond at all times. They helped me to navigate through every step of the arduous process of transporting a pet overseas. Rufus arrived in the UK safe and well! Thank you!
I just want to say a MASSIVE thank you to Jelena she was absolutely amazing and awesome. Responded well to all my million questions. Couldn't of done it without her. Moved my rescue from US to the UK and she's now living her best life. Many thanks 😊 🙏
This was the first time we ever had to ship our animals. There were complications with our original plans through the military and we were pressed with time. I went through 5-7 different agencies and kept coming back to this one, and boy I’m so glad I did! This was by far the best experience I have had and it really eased my mind and took a lot of my stress away! This team was absolutely fantastic! If I could give them 10 stars I would, they were by far the most helpful, caring and kind group to work with! They took care of every single thing that was needed and required for transporting our fur babies overseas from California to Germany! They communicated every detail, answered every question without hesitation or any complaints, the transferring process went smoothly, and they even worked with my requests! Even after the animals landed I could tell they were comfortable and taken care of! Truly am so happy, and I would highly recommend them!
Jelena and her staff were superb. We had some trouble arranging some of our paperwork and Pet Porters went out of their way to help us out. When we picked up our dog, she looked relaxed and happy. I wouldn’t hesitate to use them again.
Excellent all around experience. Never a worry.
We just had to move our three big dogs to the UK from the US and with covid restrictions and less flights it was an absolute nightmare trying to tackle it alone with all the rules but when I found The Pet Porters they were 100% the only reason we were able to get them here and ON SCHEDULE!! Jelena was absolutely a god send from the beginning! I can say for sure our family wouldn’t be together here in the UK if it wasn’t for her. She handled everything from re checking our vets paperwork (that I didn’t notice our vet messed up) but Jelena noticed right away and we were able to get fixed right away, she even handled getting the right sized kennels for our oversized pups and had them brought to the airport for me! I can not say enough wonderful things about Jelena and the pet porters I’m just forever grateful for her expertise and knowing how important pets are to family! If you need any pet shipped go with The Pet Porters! Best around!! Our family is together and the dogs are living their absolute best life now in the UK!
The Pet Porters are the best pet transport service! My family moved from OK to WA and we were waiting for our house to be ready. We needed our 5 kitties to be boarded for a few days plus transport. The Pet Porters worked with our schedule, boarding our kitties for a great cost and transported them to WA when we were ready for them. They kept in great communication and gave us updates on how they were doing every day. This group of ladies took great care of our babies and they returned to us happy and healthy!
I highly recommend The Pet Porters! I had a hard time finding a way to get my 100lb dog from Seattle, WA, USA to Manta, Ecuador. Then I found the Pet Porters and the process couldn't have been smoother. Jelena and team were lifesavers!! They got my big baby right to my door in Manta with pictures and updates throughout the entire trip. Now he's enjoying life as a part-time couch potato and part-time beach dog!
Pet Porters is the company to choose for your pets care. Renee was wonderful working with our anxious dog and her anxious parents. Our dog did get comfortable with her and even fell asleep!! We will definitely use her again when we come back to visit our son.
Really good service! I flew my cat from the US to the UK and they kept me updated with her flight schedule. They also were very helpful in regards to getting the required health certificate sorted. The people I spoke to and worked with were very friendly and helpful, and I didn't feel nervous about leaving my cat in their care. My cat is now back with me in the UK and I am very happy!
I cannot recommend Pet Porters enough! They were absolutely incredible to work with throughout the whole process. Which is no small feat!! They professionally and lovingly moved my three pups from North Carolina to Guatemala! They even communicated with my vet to make sure all the paperwork was in order. I truly could not have done this without them!!
Jelena and her team went above and beyond to get my dog ,Mayer over to the UK especially doing this crazy time. USDA paperwork didn’t make in time before his original flight , so they took care of him for almost 20 days drove him from Dallas to Austin, then to Houston to get all his paperwork taken care of and get him bored on his flight. I couldn’t be more pleased with how well they took care of him and us! I would give 100 stars if I could. Will for sure use Pet Porters again!
I would give the Pet Porters six stars if I could! They transported my dogs 2500 miles from the Northwest to the deep South, in the heat of early summer. Renee, my dogs' amazing handler, was extremely kind, professional and went above and beyond in her dedication to our dogs' comfort and happiness during their big journey. We received multiple photos throughout the day (one in front of the South Dakota Corn Palace was a highlight!) and reports on how the dogs were doing. Our dogs slept in Renee's hotel room bed with her, and she constantly told us how much she loved spending time with them. It was abundantly clear that she is a dog lover and would do anything to keep our beloved pups safe and happy! I researched quite a few pet transporters, and given our needs and my high standards for my dogs' care (especially in the summer heat!), the Pet Porters were the only ones that met all of my needs. Not only that, they completely exceeded my expectations and I'll be recommending them to everyone that could *possibly ever* need to move their dogs anywhere 😉 Thanks, Renee, for taking such loving care of our beloved pups!
I used The Pet Porters to transport my dog from San Francisco to Chicago and they were amazing. Renee from the Pet Porters truly treated him like one of her own! She sent me text updates and the cutest pictures of my Buster along the way. I am so happy I found this company. I would definitely use them again and recommend them to others.
I had a work relocation from Charlotte NC to the Dallas/Fort Worth area in December of this past year, 2020. My profession relies on granular level details so research is critical. With that, I research everything personally as well, to satisfaction. In doing that, I ended up coming back to Pet Porters several times. I absolutely cannot overstate what an amazing job they did. Here's why: 1. I was juggling the sale of one house, the purchase of another, and the transport of 6 animals, 2 vehicles, and household goods - all independent of each other. In the very first phone call, Jelena got all of the details about the move from me (what I have listed above and more), confirmed the time table, and then called me back with a full trip plan, including the itinerary. At no point did I have to ask probing questions - she was fully prepared. 2. Because there is no place to stay for 2 humans and 6 animals, they had to drive straight thru both ways. Now keep in mind that they arrived, picked up, and immediately left for Texas. The ladies arrived on time, provided their certifications & credentials, were fully prepared - including emergency kits, had us inspect everything: the van, the crates for both the dogs and the cats, and the sleeping arrangements for our furbabies, to make sure we were comfortable and satisfied. 3. One of the cats has a bad heart. They gave her her medication on schedule and texted me every time to confirm, so I didn't have to worry. 4. They stopped for potty breaks on schedule and always let us know when they stopped, where they were, and when they got back on the road. 5. They immediately let us know when they arrived in Texas, even thought it was a late hour. For me, that was an excellent thing. 6. When we were unexpectedly delayed and would not be able to pick up the animals as initially agreed on, Jelena assured me that she had the space to board them and that it would not be a problem at all. 7. In those extra two days, we received a ton of text pictures of everyone playing, getting settled in, being loved on by the staff…. And a few texts stating that ‘they wouldn’t mind keeping them forever’ 😀 8. When we finally arrived, Jelena knew that we were exhausted and very graciously offered to bring them to the new house so we would not have to drive anymore. She gave us a few hours to rest and arrived later in the afternoon (again, on time) bringing them all home. There is no way to articulate how pleased I was with Pet Porters, from the initial phone call to the very end of the trip. I can’t say ‘to the end’ because they also let us know that they would be more than happy to board all the animals again, for vacation or whenever we might need it. I have zero reservations about using them again and would whole-heartedly recommend them to anyone that is need of safe, reliable, attentive and loving transport service. The only other things I can say is that (1) they earned more than a five star rating but that's all I can give them, and (2) I wish every other aspect of the move had gone as smoothly as the Pet Porters experience did.
The Pet Porters were awesome. When we found the perfect puppy in Oklahoma, I started my search for a company to ship him to NY. I found The Pet Porters and spoke with Renee. She was very patient with answering my questions and alleviating our concerns. Once we met at the airport she took her time to tell me how our little guy did on the flight and how to care him for on the remainder of his trip home. This was all back in back March 2021, and now our little guy is a happy, healthy, rambunctious little guy who’s the love our lives. This would not have been possible without The Pet Porters, they literally bring families together and are awesome!
Jelena and TPP helped organize a difficult and complicated “COVID-era” flight for my very large dog from Germany, after one failed attempt. It was a relief to work with someone who was willing to listen and understood the potential disappointments, should anything go wrong. Jelena set us up with a reliable, knowledgeable and professional German shipper (Care4Cargo) who carried out the shipment of Jack at a reasonable price. She also arranged the customs arrival with a domestic shipper that received Jack into the USA with love and efficiency. Hvala vam puno, Jelena and Pet Porters!
So grateful to the Pet Porters team for safely bringing our dogs from St. Louis to Seattle for us. They were caring, safe, dependable and fabulous communicators. Their daily updates gave us peace of mind and we knew our dogs were being well-cared for and loved during their road trip. I highly recommend their services!
We had a crazy complicated situation flying our dogs into europe with covid. These folks were so patient and persistent on making sure everything would work and it did! I would gladly recommend them to anyone.
Can’t say enough good things about Pet Porters! Truly a top notch service run by people who really care about animals and care about the safety and comfort of your pets. We used their pet sitting service during our weeklong vacation and were amazed at the attention they gave us and our pets. Petsitting in our home where the animals were comfortable and free to carry out their normal routines, without having to sit in a cage all day waiting to be let out for potty breaks. We received regular updates and even pictures of how our pets were doing. They also took one of our dogs to a scheduled Vet appointment for us. This company is run by pet owners so they really do care about the animals in their care. We will never send our pets to another kennel to sit in a cage again. If you want the best service for your furry family member, I highly recommend you check them out!!!
Jelena was great to work with along with her agent in Chicago! They really care about the animals!! I would highly recommend them!!
Could not recommended anyone else to help with travel of you beloved pet! We had very efficient and smooth journey from UK to New Mexico for our labrador - Jack. From the very start, Jelena was very informative and answered every single, even silly, questions. Super responsive. Even tho Jack’s flight from UK was pushed twice, all process and journey went really smooth and The Pet Porters was ready to pick him up any day. Jack was collected and cleared thru customs in Dallas. Kept over night getting some love and driven to us next day. Jack was well looked after and during his car ride from Dallas to New Mexico, Renee made sure to sent some photos and kept updating on the journey. Highly recommended! Wouldn’t not recommend anyone else for helping with transporting your pet. Will definitely use again if we need to relocate in a future! Thank you The Pet Porters for brining Jack home sound and safe!
I have just moved from the UK with my dog. Jelena from The Pet Porters was in contact prior to us setting off which made a big difference as I was so worried about how he would manage with such a long journey. She looked after him from the moment he landed at Dallas airport. Collected him, did all the relevant paperwork and took him home for the night arranging to deliver him to me the morning after. Updates and photos meant that I was able to relax knowing he was safe and well and just look forward to being with him again. Would highly recommend Jelena and The Pet Porters.
Moved my 11 month old beagle from East coast USA, to Okinawa japan. Jelena helped ensure that we had everything to make his travels safe, even before we agreed to use the company! Very personal and was able to get updates anytime of the day during his travels. I want to thank y’all for making this stress free and bring our little boy to us!
We bought a puppy from across the country and couldn't ask for a better company to transport him from Michigan to California. They kept us updated along the way and he was well taken care of. Highly recommend Pet Porters for any pet transportation needs.
The staff is excellent and help with everything possible, being very thorough about checking regulations and whatever is needed.
I cannot say enough positive things about our experience with Pet Porters! Not only was Jelena professional, she went out of her way to make sure we felt comfortable and assured that our dogs were in the best hands. The other companies we talked to before Pet Porters were focused on the money part if the deal and didn't give us a warm feeling. Our two dogs flew from LA to Rome, Italy and then transported to our door during our quarantine period in Naples. We were emailed when every flight took off and landed. I don't know what else we would have done. I would give 100 bright stars if I could. Thank you for the exceptional service. We are a Navy family, moving is hard enough overseas, Pet Porters is top notch!!