Pet Travel Services FAQ
Welcome to the Pet Travel services FAQ page. Here we answer the most commonly asked questions about International pet air travel & domestic pet transport. The Pet Porters are international pet shippers with an extensive global network of pet shipping experts at the ready to assist. Please do not hesitate to reach out if you didn't find the answers you were looking for on our Pet Travel Services FAQ page.
What type of pets do you transport?
We primarily manage travel arrangements for family dogs and cats. We have also transported chinchillas, chickens, and birds. We do not transport exotics.
What services do The Pet Porters provide?
Air pet and ground pet transportation, pet travel logistics assistance, private boarding in the DFW metro area for our clients in transit, veterinary medical and airline documentation review, and customs clearance.
Do members of the military receive a discount?
Yes! And we Thank You for your service! Please check our link for active-duty military members for information and additional resources for keeping your pets with you.
Is my pet breed eligible to travel?
Bully breed and snub-nose dogs as well as “dangerous breeds” such as American Pit Bull Terrier, Rottweiler, American Bulldog, Chow Chow, Cane Corso, and Dogo Argentino, are only a few of the dog breeds banned from flying domestically in cargo on commercial airlines. For cats, the ban extends to the following snub-nose breeds: Burmese, Persians, Himalayans, Exotic Shorthairs, and or mixes of any of these breeds. For International Travel, close attention must be paid to the airline and kennel selections, time of year, and import requirements. Airlines that transport pets internationally also list banned breeds on their websites.
What are the requirements to ship my pet internationally?
Each country has different requirements for pets to enter safely and legally. Please visit our “International Tab” with overviews of common destination countries.
Here are a few items to get started:
- ISO microchip implanted to meet international standard requirements
- Pets must be vaccinated against rabies. Some countries require the rabies vaccination within one year of entry into the country, and a FAVN titer test and/or booster may be required. Consult with The Pet Porters Pet Travel Specialist for assistance.
- Why choose The Pet Porters? We have been a women-owned company involved in the pet industry for over seventeen years. Our experiences, knowledge, and education enable us to offer worry-free services to our clients while showering their pets with love and attention. We are USDA-certified intermediate handlers #74-H-0127. Team members are animal lovers, certified in Pet CPR & First Aid, and insured. We specialize in international and domestic transportation logistics, with the safety and well-being of your pet as our #1 priority.
- Visit www.aphis.usda.gov for more information.
Is it safe for my pet to fly in cargo?
Yes. The Pet Porters only uses select pet-friendly, IATA-approved airlines with the equipment, knowledge, and experience in moving family pets. Pets are generally kept under climate-controlled conditions before, during, and after the flight. The cargo area is pressurized and shares the same recirculated air as the passengers above.
What size kennel do I need for my pet?
The selection of the proper kennel is regulated by the International Air Transport Association (IATA). All pet-friendly airlines must confirm pets are contained safely and adequately for travel. Your Pet Travel Specialist will ask for your pet’s measurements to confirm the selected kennel. Please see the tab “Kennels” for details.
How long does it take to ship my pet?
It depends on the time of year, destination requirements, and flight availability. For example, ground transportation can be coordinated as quickly as one week if there is space in our calendar. Whereas sending your pet to Australia, South Korea, or Japan can take 4 months to a year to complete all the logistics. It is always best to plan and work with The Pet Porters to avoid surprises.
How do I ship my puppy or kitten?
The minimum age to ship a puppy internationally varies by country. However, The Pet Porters will gladly assist with puppies and kittens aged 16 weeks and over due to safety concerns. Pets at this age can be properly vaccinated and stronger to manage the stress of the transport process. We will work to find the safest route for your pet and help with veterinary documentation requirements based on the destination country and airline requirements. Our network of pet shipping professionals will work in tandem to move your pet with care.
What costs are involved in shipping my pet?
Each quote is custom based on origin, destination, type of pet, airline, and time of year. The Pet Porters offers door-to-door and custom services to meet your individual needs. Services may include Airfare and taxes, pick up from residence with delivery to the airline, vaccination record review and/or vet services, import permits, health certificates, USDA endorsements, custom fees, quarantine fees, and delivery of your pet upon arrival at destination.